Faculty

Ying RONG

  • Department of:Management Science
  • Phone:+86 (0)21 52301574
  • Title:Professor
  • Email:yrong@sjtu.edu.cn
Biography
  • CURRENT RESEARCH INTEREST

    Service Operation, Operation in Emerging Business Models, Supply Chain Management, Data-Driven Optimization, Empirical Study


    CURRENT APPOINTMENT

    • Professor., Antai College of Economics and Management, Shanghai Jiao Tong University, China, August 2017 - Present

    • Associate Professor., Antai College of Economics and Management, Shanghai Jiao Tong University, China, August 2013 - July 2017

    • Assistant Professor., Antai College of Economics and Management, Shanghai Jiao Tong University, China, August 2010 - July 2013

     

    EDUCATION

    • Ph.D., Industrial and Systems Engineering, Lehigh University, USA, August 2008

    • M.S., Industrial and Systems Engineering, Lehigh University, USA, May 2006

    • B.S., Electronic Engineering, Shanghai Jiao Tong University, China, July 2001

     

    PREVIOUS WORK EXPERIENCE

    • Postdoctoral Scholar, Department of Industrial and Systems Engineering, Lehigh University, January 2010 – July 2010

    • Postdoctoral Scholar, Department of Industrial Engineering and Operations Research, University of California, Berkeley, September 2008- December 2009

    • Consultant, BearingPoint Business Consulting Co., Shanghai, China, May 2002- August 2003

    • Consultant, Arthur Andersen Business Consulting Co., Shanghai, China, August 2001- April 2002

     

    HONORS AND AWARDS

    1. MSOM Best Paper Award, 2018

    2. Third Prize, Young Faculty Teaching Competition at Shanghai Jiao Tong University, 2017

    3. Third Prize, Teaching Competition at Antai College of Economics and Management, Shanghai Jiao Tong University, 2017

    4. First Prize, INFORMS Energy, Natural Resources & Environment Young Researcher Prize, 2014

    5. Best Lecturer in School of Management, Shanghai Jiao Tong University, 2014 (voted by students)

    6. Advisor of Excellent Bachelor Thesis (Top 1%), Shanghai Jiao Tong University, 2013

    7. Best Reviewer Award, Omega, 2013

    8. 3rd prize, Best Paper Award, Chinese Scholars Association for Management Science and Engineering (CSAMSE) Conference 2012

    9. Paper is Highlighted in IIE Magazine on June 2012

    10. M&SOM Student Paper Competition, Finalist, 2009

    11. IIE Pritsker Doctoral Dissertation Award, 2nd Place, 2009

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Research
  • Publication

    1. Ho, CY., N. Kim, Y. Rong, and X. Tian, 2022. Promoting Mobile Payment with Price Incentives, Forthcoming at Management Science

    2. Mao, W., L. Ming, Y. Rong, C.S Tang and H. Zheng, 2022. On-Demand Meal Delivery Platforms: Operational Level Data and Research Opportunities, Forthcoming at Manufacturing & Service Operations Management

    3. Chu, L., Y. Rong and H. Zheng, 2022. Strategic Benefit of Request for Quotation, Forthcoming at Operations Research

    4. Feng, X., Y. Rong, Z.-J. M. Shen, and L. V. Snyder, 2022. Pricing During Disruptions: Order Variability versus Profit, Forthcoming at Decision Sciences

    5. Zheng, H. and Y. Rong, 2021. Flexibility in Matching, Fundamental Research, 1(5), 627-630

    6. Jeon, D., M. K. Lim, Z. Peng, and Y. Rong, 2021. Got organic milk? Joint inventory model with supply uncertainties and partial substitution. Operations Research Letters, 49(5), 663-670

    7. Li, S., K. Chen, and Y. Rong, 2020. The Behavioral Promise and Pitfalls in Compensating Store Managers, Management Science, 66(10), 4359-4919

    8. He, L., Y. Rong, and Z.-J. M. Shen, 2020. Product Sourcing and Distribution Strategies under Supply Disruption and Recall Risks, Production and Operations Management, 29(1), 9-23

    9. Luo, J., Y. Rong, and H. Zheng, 2020. Impacts of Logistics Information on Sales: Evidence from Alibaba, Naval Research Logistics, 67(8), 646-669

    10. Chen, J., M. Dong, Y. Rong, and L. Yang, 2018. Dynamic Pricing for Deteriorating Products with Menu Cost, Omega, 75, 13-26

    12. Rong, Y., Z. Atan, and L. V. Snyder, 2017, Heuristics for Base-Stock Levels in Multi-Echelon Distribution Networks, Production and Operations Management, 26(9), 1760-1777

    12. Rong, Y., L. V. Snyder, and  Z.-J. M. Shen, 2017, Bullwhip and reverse bullwhip effects under the rationing game, Naval Research Logistics, 64(3), 203–216

    13. He, L., H.Y. Mak, Y. Rong, and Z.-J. M. Shen, 2017. Service Region Design for Urban Electric Vehicle Sharing Systems, Manufacturing & Service Operations Management, 19(2), 309-327

    14. Snyder, L. V., Z. Atan, P. Peng, Y. Rong, A. Schmitt, and B. Sinsoysal, 2016. OR/MS Models for Supply Chain Disruptions: A Review, IIE Transactions, 48(2), 89-109

    15. Rong, Y., Y. Chen, and Z.-J. M. Shen, 2015. The Impact of Demand Uncertainty on Product Line Design under Endogenous Substitution, Naval Research Logistics, 62(2), 143-157 

    16. Sheng, L., H. Zheng, Y. Rong, T. Huh, 2015, Flexible System Design: a Perspective from Service Levels, Operations Research Letters, 43(3), 219–225

    17. Mak, H.Y., Y. Rong and J. Zhang, 2015, Appointment Scheduling with Limited Distributional Information, Management Science, 61(2), 316-334

    18. Lim, M., H.Y. Mak, Y. Rong, 2015, Toward Mass Adoption of Electric Vehicles: Impacts of the Range and Resale Anxieties, Manufacturing & Service Operations Management, 17(1), 101-119

    19. Mak, H.Y., Y. Rong and J. Zhang, 2014, Sequencing Appointments for Service Systems Using Inventory Approximations, Manufacturing & Service Operations Management, 16(2), 251-262

    20. Mak, H.Y., Y. Rong, and Z.-J. M. Shen, 2013. Infrastructure Planning for Electric Vehicles with Battery Swapping, Management Science, 59(7), 1557-1575

    21. Rong, Y., Z.-J. M. Shen, and C.A. Yano, 2012. Cheaper by the Pallet? Multi-Item Procurement with Standard Batch Sizes, IIE Transactions, 44(6), 405-418 (Paper is Highlighted in  Industrial Engineer Magazine on May 2012)

    22. Rong, Y., L. V. Snyder, and Y. Sun, 2010. Inventory Sharing under Decentralized Preventive Transshipments, Naval Research Logistics, 57(6), 540-562

    23. Rong, Y., Z.-J. M. Shen, and L. V. Snyder, 2009. The Impact of Ordering Behavior on Order-Quantity Variability: A Study of Forward and Reverse Bullwhip Effects, Flexible Services and Manufacturing Journal, 20(1), 95-124.

    24. Ross, A. M., Y. Rong, and L. V. Snyder, 2008. Supply Disruptions with Time-Dependent Parameters, Computers and Operations Research, 35(11), 3504-3529.


    Selected Working Papers

    1. Jia Gao, Ying Rong, Xin Tian and Oliver Yao, 2020. Save Time or Save Face? The Stage Fright Effect in the Adoption of Facial Recognition Payment Technology



    Research Grants

    1. Operations Management, NSFC grant # 72025201, PI, 2021-2025

    2. Optimization of Service Operations, NSFC grant # 71522009, PI, 2016-2018

    3. The Demand Model in Supply Chains under Stock Competition and Price Fluctuation and Its Empirical Evidence, NSFC grant # 71202068, PI, 2013-2015

     

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Teaching
  • Shanghai Jiao Tong University

    1. SC Design and Management (Master/PhD)     

    2. Applied Business Modeling (Master/PhD)

    3. Operations Management (MBA) 

    4. Operations Management (undergraduate)    

    5. Logistics and SCM (undergraduate)              

    6. Special Topics in SCM (undergraduate)      

    Lehigh University

    1. IE 112: Software Tools      

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