Academic experience

Shanghai Jiao Tong University

Department of Organizational Management, Antai College of Economics and Management

Associate Professor, August 2024 - present

Assistant Professor, August 2020 - present

Education

The School of Industrial and Labor Relations (ILR), Cornell University

Major: Human resource studies

Degree: Doctor of philosophy

School of Labor and Employment Relations (LER), Pennsylvania State University

Major: Human resource management

Degree: Master of science

Sun-Yat Sen Business School, Sun-Yat Sen University

Major: Business administration (specialization in human resource management)

Degree: Bachelor of business administration

Research interests

Strategic human resource management, ownership structure and organizational control, management of franchise and chain enterprises

Publications

Ouyang, C., & Batt, R. Forthcoming. Which firms offer better jobs for low wage service workers? Evidence from fast food franchising. ILR Review. 

Zhang, Q., Gong, H., Ouyang, C., Han, J., & Saks, A. M. (2025). Building micro‐foundations for positive workplace relationships: Validation of a strategic relational human resource management measure. Human Resource Management. https://doi.org/10.1002/hrm.22282

Wang, Y., Lu, T., Ouyang, C., & Wu, F. (2025). Mobilising the entrepreneurial self to manage the crisis: Community group‐buying during the Shanghai lockdown. Antipode. https://doi.org/10.1111/anti.13131

Lakhani, T. & Ouyang, C. (2022). Chain affiliation and human resource investments: Evidence from the restaurant industry. Organization Science. https://doi.org/10.1287/orsc.2021.1539

Ouyang, C., Liu, M., Chen, Y., Ji, Li., & Qing, W. (2019). Overcoming liabilities of origin: Human resource management localization of Chinese multinational corporations in developed markets. Human Resource Management, 58, 543– 561.

Ouyang, C., Liu, X., & Zhang, Z. (2016). Organizational and regional influences on the adoption of high-involvement human resource systems in China: Evidence from service establishments. The International Journal of Human Resource Management, 27(18), 2058-2074.

Book chapters

Batt, R., Lakhani, T., Lee, J., & Ouyang, C. (2020). The changing nature of the restaurant industry: Implications for the quality of jobs, wages, and inequality. In Osterman, P. (Eds.), Creating Good Jobs: An Industry-Based Strategy. Cambridge: MIT Press.

Liu, X., & Ouyang, C. (2017). Contingent work in the Chinese call centre sector. In Liu, P. and Smith, C. (Eds.), China at work. London: Palgrave.

Best Paper Awards                                                   

Maksimov, V., & Ouyang, C. (2024) A knowledge-based view of MNE support for inclusive economic growth. HKUST Best Paper in Global Strategy Award, The 84th Academy of Management Annual Conference.

Ouyang, C., Chen, X., Wang, S., & Bai, T. (2024). Organizational political deviance and the voluntary turnover of politician directors. The 84th Academy of Management Annual Conference.

Maksimov, V., Ouyang, C., & Wang, S. (2022). Enabling corporate social inclusion practices across nationals: Managerial diversity, cross-sector connections, and home country welfare provision. Academy of International Business US-Northeast 2022 Chapter Conference.

Liu, M., & Ouyang, C. (2020). Dragons in the west: Internally- versus externally-oriented localization strategies of multinationals in developed economics. The Tenth International Symposium on Multinational Business Management.

Teaching interests

Human resource management, Strategic human resource management, Corporate responsibilities and business ethics

Teaching case

Zheng, X., Lu, L., Ouyang, C., Wang, Y., & Yu, M. (2024). Striving for development: The human resource management of Jianzhijia. The Global Platform of China Cases, HRM-24-022.