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讲座:Charting new terrain in work design: A study of hybrid work characteristics(在工作设计研究中绘制新的领域: 对混合型工作特征的探索)

发布者:人力资源办公室    发布时间:2018-06-29

主 题:Charting new terrain in work design: A study of hybrid work characteristics
    (在工作设计研究中绘制新的领域: 对混合型工作特征的探索)

讲座嘉宾:Jia Lin Xie (谢家琳),多伦多大学罗德曼商学院组织行为学教授、Magna管理学教授

主持人:   副教授

   间:201872 周一 13:30-15:30

   点:上海交通大学 徐汇校区包兆龙图书馆A303教室

摘要与嘉宾简介:

Abstract:

Research on work design to date has focused on work characteristics associated primarily with one of three domains – task, social, or contextual. We introduce a new concept – hybrid work characteristics – that refer to work characteristics which are not fully captured within any one of the three domains but possess features from more than one domain. We identify boundarylessness, multitasking, non-work-related interruptions, and demand for constant learning as hybrid work characteristics in the modern work environment. Furthermore, we theorize that boundarylessness, multitasking, and demand for constant learning carry both enriching and depleting potential, but non-work-related interruptions have only depleting potential. In our study, we developed instruments to assess the four work characteristics and tested their relationship with jobholders’ job satisfaction, occupational commitment, emotional exhaustion, and somatic health symptoms, through three independent studies (a total of 968 employees across a wide range of jobs). The results demonstrated convergent, predictive, and discriminant validity for the newly developed scales, and showed partial support for the prediction that boundarylessness and multitasking are beneficial as well as detrimental for jobholders and consistent support for the depleting potential inherent in non-work-related interruptions. We conclude with a discussion of how our exploration of hybrid work characteristics contributes to research on work design and management practices. 

摘要

在工作设计这一领域,大量的研究都关注着隶属于任务、社会、 环境三大因素之一的某些工作特征,我们的研究推出了有关“混合型工作特征”的新概念。混合型的工作特征不属于任何有关任务、社会、或环境方面的类别,它们的特点是拥有不止一个类别的属性。我们发现工作的无疆域性,  任务的多重性,与工作无关的干扰性,和对员工不断学习的要求是现代工作中具有代表性的混合型工作特征。 我们预测工作的无疆域性,  任务的多重性,和不断学习的要求这三个工作特征同时具有激励员工的正面属性和影响员工健康的负面属性;而与工作无关的干扰则是典型的压力源。我们为这四个混合工作特征建立了量表,并通过对从事各种工作的968名员工的问卷调查测试了这些工作特征与员工的工作态度(对工作的满意度和对职业的承诺感)和健康(情绪衰竭和生理疾病症状)之间的关系。此研究的结果为新量表提供了信度和效度的依据, 同时证明了工作的无疆域性和任务的多重性对员工既有益又有害, 而与工作无关的干扰则有害无益。我们将着重讨论此项目如何有利于绘制工作设计研究的崭新的领域。

Author:

Jia Lin Xie (谢家琳),女,多伦多大学罗德曼商学院组织行为学教授、Magna管理学教授。目前兼任“Management and Organization Behavior” 期刊资深编辑、美国管理学年会(AOM)优秀论文奖评审委员会委员、中国上海行为学协会海外学术顾问等,曾经担任中国管理研究国际学会(IACMR)主席、“Journal of Organizational Behavior”期刊编委会委员等。长期从事工作压力、知识管理和跨文化管理等方面的研究,主持4项加拿大人文社科研究项目、2项香港科研基金项目、1项香港科学奖励项目等。