讲座：Profits, Reputation and the Risk of Medical Malpractice Liability
题 目：Profits, Reputation and the Risk of Medical Malpractice Liability
嘉 宾：Yue Maggie Zhou ，NBD Bancorp Assistant Professor of Business Administration/Assistant Professor of Strategy at Michigan Ross School of Business
主持人：江 源 副教授
时 间：2018年6月20日 （周三） 16:00-17:40
地 点：上海交通大学 徐汇校区包兆龙图书馆A303教室
How do organizations respond to the risk of a quality liability before it turns into a real liability? We propose that the answer depends on the organizations’ governance forms. For-profit organizations may choose to bear the expected litigation cost in order to avoid the cost of risk mitigation if the latter outweighs the former. In contrast, because not-for-profit organizations are entrusted with the mission of providing quality service regardless of profitability, a quality liability will be more damaging to their reputation than for-profit organizations. Therefore, not-for-profit organizations may be more responsive to the risk of a quality liability, especially if they also have great reputation for quality service. We find supporting evidence using data about medical malpractice awards and tort reforms from 1997–2006.
Maggie's research focuses on the theory of the firm, organization structure and institutions. Her recent studies investigate the role of complexity in setting limits to firm growth, competitive strategies, and organizational design. Her work has been published in the Strategic Management Journal, Organization Science, Journal of Corporate Finance, and Advances in Strategic Management.
Maggie teaches Competing in The Global Business Environment at BBA and MBA levels and a PhD seminar on Research Methods. Prior to joining the University of Michigan, she taught Microeconomics and International Economics at the University of Maryland as an assistant professor.
Maggie holds a PhD from the University of Michigan where she also earned the Gerald and Lillian Dykstra Fellowship for teaching excellence as a doctoral student. Prior to her academic career, Maggie worked for Arthur Andersen as a financial auditor, and the International Finance Corporation of the World Bank Group as an Investment Officer on privatization transactions in Africa, Asia, and Eastern Europe.